Webhooks are here -
You can now connect your tools to receive notification whenever Klipy:

• Captures a brand new lead from emails

• Captures a new interaction from incoming emails or finished virtual meetings.

We plan to add more events as we go - please let us know if you have any ideas or suggestions.

You can find out how to set up webhooks in our Webhooks Guide

Getting notified on Slack (Template)

We prepared a simple guide here in case you want to get notified in slack for brand new leads captured by Klipy.

Setup should take about 5 minutes.

CSV Exports

You can now export contacts into CSV file to use in other tools such as Beehiiv or Clay.

Your Klipy experience just got more connected with our new in-app support system powered by Intercom. Now you can reach our team without ever leaving the platform.

Key Features at Your Fingertips:
• Instant messaging with our support team
• Quick access to our knowledge base
• Real-time product announcements and updates

Need assistance? Just spot the messenger icon in your bottom-right corner. Whether you're troubleshooting, curious about features, or have suggestions to share - we're right there with you.

This new support channel is just one of many improvements we're rolling out as we gear up for an innovative 2025, all designed to enhance your experience with Klipy.

As we celebrate this holiday season, the Klipy team wants to express our deepest gratitude for being part of our incredible journey.

From concept to reality, 2024 has been transformative - and it's all thanks to you, our users, whose feedback and support have shaped every step of our growth.

CSV import - people

Bringing your contacts into the system is now easier! Simply upload a CSV file and we'll:

• Create new contacts automatically
• Skip any duplicates (based on email addresses)
• Create and fill in company details using email domains

Enrich from email signatures

Your contacts will now get automatically enriched with information from email signatures! The system looks for:

• Full name
• Job title
• Phone number
• Social media profiles (LinkedIn, Twitter, Facebook)

This happens automatically for new contacts. Want to update your existing contacts? You can run this feature manually on them too.

Shipping early next month

Webhooks & Zapier

We heard you loud and clear - you want Klipy to play nicely with your existing tools. Soon, you'll be able to seamlessly sync your Klipy contacts with your favorite newsletter platforms and communication systems. This is just the first step in making Klipy an integral part of your workflow ecosystem.

Klipy Browser Extension

Starting with LinkedIn, you'll be able to capture and enrich contact data with a single click as you browse. We're not stopping there - WhatsApp integration and other platforms are on the horizon, saving you hours of manual data entry.

Custom Deal Stages & Segments (Tags)

Your business is unique, and your sales pipeline should reflect that. Design your sales stages exactly how you need them, create custom tags that match your business logic, and organize your contacts and deals in a way that makes sense for your workflow.

Mailroom v2 - Sent email logging

Get the full picture of your customer engagement with our enhanced email logging system. Track complete email conversations, understand engagement patterns, and keep a comprehensive record of all customer communications.

Open Roadmap to see more.

After a brief pause in our regular updates last month (we were heads down working on some exciting features!), We're back with a packed changelog covering all our major developments.

New Features ✨

Released: New AI Models

We've upgraded our entire AI infrastructure to the latest OpenAI models (GPT-4o and o1), powering every AI-driven feature in Klipy.

This model upgrade spans across:

• Chat Assistant

• Mailroom

• AI Enrichments

• And all the other new AI features

This update brings much more accurate AI assistance throughout your Klipy experience, at no additional cost to you.

Released: Calendar & Meeting Assistant

Your calendar now lives right inside Klipy. View and manage all your meetings in one place, without jumping between different apps.

Along with Calendar integration, we've also launched our new AI-powered meeting assistant - available now for Starter and above users.

Klipy Meeting Assistant seamlessly joins meetings on:
• Google Meet
• Microsoft Teams
• Zoom

And:

• Records your meetings for playback
• Transcribes conversations
• Generates smart meeting summaries (with BANT analysis)
• Creates CRM records for all participants

Let Klipy handle the note-taking and follow-ups while you focus on what matters most – having great conversations with your clients.

Improvements 💪

Revamped: Chat Assistants

We've upgraded our chat assistant system with new AI models, making it faster and easier to get AI-powered help right from your chat interface.

You'll notice improved response quality and speed across all conversations.

Coming Soon: We're developing specialized AI agents for specific tasks like:
• Email reply drafting
• Social post refinement

And more purpose-built assistants are on the way – stay tuned!

Revamped: Smarter Follow-up Management

We've added intelligent follow-up prompts to streamline your sales workflow. When you complete a task, Klipy now automatically asks if you'd like to schedule your next follow-up – helping you maintain momentum in your sales process.

The new interface makes it quick and easy to:
• Schedule follow-ups in business days
• Set reminders with specific team members
• Opt out of follow-up prompts when needed

No more dropped conversations or forgotten follow-ups – Klipy keeps your sales pipeline moving smoothly.

Other minor changes

Onboarding:

• We have added a guided tour in case you still find it difficult to navigate Klipy.

• For new users, the onboarding experience has been upgraded - including the teammates you invite in the future.

UI Enhancements:

• All pages have received a small facelift to make this smoother and easier to use.

We started adding detailed guide on how to get started with Klipy, and how Klipy actually works so that you can get a better understanding of our platform.

We will be adding more pages and videos in the upcoming weeks to make it even easier to start using Klipy for your day to day operations.

Check out our help center

Release: Table Functions & Save View ✅

We've upgraded the smart table UI to support sorting and hide/showing columns. You can save the view for yourself to keep only relevant information on the table in the future.

This upgrade is applied to People, Companies, Deals, and Follow-ups page.

Upgrade: Automatic last interaction enrichment ✨

We have upgraded Klipy to automatically find and enrich last interaction when you create a new Person record with email.

This applies to mass import from email conversations as well. You can check out our Importing contacts guide to learn more about how this upgrade changed our import process.

Other minor changes

UI Enhancements:

• Homepage has been upgraded to show follow-up actions due today.

• You can now view related person's email and phone numbers directly inside the task details.

Performance and Data Enhancements:

• We've added few more default fields to both People and Companies to support new use cases.

• Page loading speed is being optimized with caching frameworks.

We added a public roadmap for everyone to see what's up ahead on Klipy.

You can now vote on features you need and give us direct feedbacks or requests on the features you need. You will get notified via email once we release the features you requested!

Release: Task Management ✅

You can now manage tasks related to your contacts and deals directly within Klipy. You can access tasks under Tasks page, or tasks tabs under each record pages - they will be automatically filtered to show tasks related to that record only.

Also, When interaction summary is created from the emails, Klipy will automatically create the action items into tasks for you - so that you don't miss out on tasks to follow up.

Upgrade: Note Editor 📝

We have significantly upgraded the note editor in the system as part of our UX enhancement and preparation for auto email drafting feature coming within the next 2 quarters.

Few main changes:

• More formatting options including font colors and highlights

• More embedding options including youtube and twitter.

• AI Completion and Assistant feature inside the note editor - You can choose from pre-set templates or type your own prompt for your content.

Release: Last Engagement & Main POC ✨

If you have mailroom enabled, the last engaged should already be visible.

You can now sort records based on your last engagement.

Engagement is captured using the mailroom, which detects sales signals automatically from incoming emails. If the prospect has purchase intent, the interaction will be automatically logged into Klipy and the last engagement will be updated automatically.

Also, we’ve added Main POC (Deal Owner) field to allow sorting and grouping by the assigned salesperson or lead.

Upgrade: Import contacts from recent conversations

We received several requests to allow filtering the import range, because importing from all conversations also included stale and closed deals that are no longer useful.

You can now select the date range of the email threads to import from, which allows you to import recent and active contacts only.

You can do this multiple times if you don’t have the mailroom enabled — duplicate contacts will be detected and omitted automatically.

Feature is already available for you under People/Company > Import

We just launched our new feature, Mailroom, that will automatically sort, filter, and tag your incoming emails. Emails with strong purchase intents, or other emails that requires your attention and follow-up will be tagged so you can easily find them and follow through (Gmail only).

For emails with prospect opportunity, the CRM records will be auto-created and the conversation will be summarized so you can quickly pick it up in the future.

See Jung's video on speedrun comparison between Klipy and Hubspot 👆

We've built the feedback system directly into the app to make it easier for you to tell us what you think. We will read all of them and try to give you an answer as soon as possible.

Reminder: You can still give us feedback through all the other channels - you can simply reply our emails, submit a form on the website, or tag us in Twitter or Linkedin to get answers to your questions!

Klipy will automatically transcribe your voice note into text, and save it in your notes folder. We currently support 99 languages - both for the voice note and transcript. You can also ask Klipy to summarize your transcript so that you can quickly recall and use your voice note for another task.

Voice notes are great way to quickly record important details for you to remember in the future. You can now record and keep voice notes in Klipy.

You can simply click Record Voice Note in our note page to start recording. Klipy will automatically upload the voice recording in a secure private storage, transcribe the note and insert it back into your note for you to read. You can quickly summarize the whole transcript (if it is really long) or extract action items from it to load into our task & project management system (coming soon).

We are planning to upgrade this feature to better detect different languages, silences (that causes hallucinations), and noise suppression in the audio.

Columns with ✨ are automatically enriched using our AI based on the latest relevant information on the web, combined with massive B2B databases covering more than 100K+ companies worldwide.

This is not anything new, we've added people, companies, and deals first to organize the records related to deal flows of any size.

Better yet, you can connect your email and import all your contacts into Klipy automatically. We will detect and remove system emails (e.g. Uber Receipts) and automatically add companies detected from the emails. You can see how it works in a short demo 👇